Terms of Service

Acceptance of Terms

By accessing and using the stellarpulse website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service constitute a legally binding agreement between you and stellarpulse AG, a company registered in Germany under registration number HRB712893.

If you do not agree to abide by the above, please do not use our services or access our website. Your continued use of our services constitutes your acceptance of these terms and any modifications we may make to them.

Description of Services

stellarpulse provides cosmetic clinic compliance consulting services, including but not limited to compliance audits, custom checklists, regulatory guidance, and ongoing support services for beauty and spa businesses operating within the European Union.

Our services are designed to help cosmetic clinics and beauty businesses understand and comply with applicable regulations, but do not constitute legal advice. Clients remain solely responsible for ensuring their own compliance with all applicable laws and regulations.

User Obligations

As a user of our services, you agree to:

• Provide accurate, current, and complete information when requested
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes and in accordance with these Terms
• Not interfere with or disrupt the integrity or performance of our services
• Not attempt to gain unauthorised access to our systems or networks
• Comply with all applicable laws and regulations in your jurisdiction
• Respect the intellectual property rights of stellarpulse and third parties
• Not use our services for any fraudulent, abusive, or otherwise illegal activities

You are responsible for all activities that occur under your account and for maintaining appropriate security measures to protect your account information.

Intellectual Property

The stellarpulse website, services, and all content, features, and functionality are owned by stellarpulse AG and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our services may include proprietary compliance checklists, audit methodologies, documentation templates, and other materials developed by stellarpulse. These materials are provided for your internal business use only and may not be reproduced, distributed, or used for commercial purposes without our express written consent.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from stellarpulse without our prior written permission.

Service Availability and Modifications

We strive to provide reliable and consistent access to our services, but we cannot guarantee uninterrupted availability. Our services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

stellarpulse reserves the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We may also impose limits on certain features or restrict access to parts or all of our services without notice or liability.

We will make reasonable efforts to notify clients of significant changes that may affect their ongoing service agreements, but we are not obligated to provide advance notice of all modifications to our general services or website functionality.

Payment and Billing

Payment terms for our services are specified in individual service agreements or invoices. Unless otherwise agreed in writing, payment is due within 30 days of invoice date. Late payments may be subject to interest charges as permitted by applicable law.

All fees are exclusive of applicable taxes, which you are responsible for paying. If you dispute any charges, you must notify us within 30 days of the invoice date to be eligible for adjustment consideration.

stellarpulse reserves the right to suspend services for accounts with overdue payments until such payments are brought current. Suspension of services does not relieve you of payment obligations for services already provided.

Limitation of Liability

To the maximum extent permitted by applicable law, stellarpulse shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from your use of our services.

Our total liability to you for all claims arising from or related to our services shall not exceed the amount paid by you to stellarpulse for services in the twelve months preceding the claim, or €1,000, whichever is greater.

stellarpulse provides compliance guidance and recommendations, but we do not guarantee that following our recommendations will ensure complete regulatory compliance or prevent regulatory enforcement actions. Clients remain solely responsible for their compliance with all applicable laws and regulations.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you to the extent prohibited by applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless stellarpulse AG, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to legal fees) arising from:

• Your use of our services or website
• Your violation of these Terms of Service
• Your violation of any third-party rights, including without limitation any copyright, property, or privacy right
• Any claim that your use of our services caused damage to a third party

This indemnification obligation will survive the termination of your relationship with stellarpulse.

Confidentiality

stellarpulse acknowledges that in the course of providing services, we may have access to confidential and proprietary information about your business operations. We agree to maintain the confidentiality of such information and use it solely for the purpose of providing our services to you.

Similarly, you acknowledge that our methodologies, processes, and proprietary materials constitute confidential information of stellarpulse. You agree not to disclose or use such information except as necessary for your internal compliance purposes.

Both parties' confidentiality obligations shall survive termination of any service agreement and continue for a period of five years thereafter.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law principles. The German courts shall have exclusive jurisdiction over any disputes arising from or related to these terms or your use of our services.

If you are a consumer residing in the European Union, you may also have the right to bring proceedings in the courts of your country of residence, and nothing in these terms affects your rights as a consumer under applicable EU consumer protection laws.

Any legal action or proceeding arising under these terms will be brought exclusively in the federal or state courts located in Berlin, Germany, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.

Termination

Either party may terminate ongoing service agreements with appropriate notice as specified in the individual service contract. These Terms of Service remain in effect until terminated by either party.

stellarpulse may terminate your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service. Upon termination, your right to use our services will cease immediately.

If you wish to terminate your account, you may simply discontinue using our services. All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Termination of services does not relieve either party of obligations incurred prior to termination, including payment obligations for services already provided.

Changes to Terms

stellarpulse reserves the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

If you do not agree to the new terms, please stop using our services. Your continued use of stellarpulse services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Severability

If any provision of these Terms of Service is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms of Service will remain in effect. Such invalid or unenforceable provision will be replaced by a valid and enforceable provision that most closely reflects the intent of the original provision.

The failure of stellarpulse to enforce any right or provision of these Terms of Service will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorised representative of stellarpulse.

Contact Information

If you have any questions about these Terms of Service, please contact us: